Privacy Policy

Privacy Policy of Portomundi BV
Company address: Scheldelaan 515, 2040Antwerpen
Company number: BE 0737.602.351
Email: hello@portomundi.com

Portomundi is committed to protecting your privacy and will process your personal data in accordance with this privacy policy. We strive to make our privacy and cookie policy as clear and transparent as possible. If you have any questions, do not hesitate to contact us by email: hello@portomundi.com.

General

Portomundi acknowledges the importance of data protection and the privacy of its customers and visitors to the website and will process the personal data of the data subject with the necessary care and only for the specified purposes. We strive to comply with the latest regulations, including European Regulation No. 2016/679 of 25 May 2018 (GDPR), as well as the Belgian law of 30 July 2018. This applies to both the processing and protection of personal data.

Personal Data

You share information with us in several ways. We use data that we have received from you, but also data that we have collected ourselves, such as information about your visit to our website. You are under no obligation to disclose your personal data, yet you must understand that certain services may not be available if you refuse the processing of your personal data. You are solely responsible for the accuracy of the information that you provide to us.

Anonymous Data

This includes information you share with us without registration, such as browsing habits, origin, and search terms. We use this information to maintain and improve our website. We compile anonymous statistics from this data, ensuring that the identity of specific individuals or companies cannot be determined. The legal basis for this processing is Portomundi’s legitimate interest in continuously improving its website and services.

Cookies

The website uses only functional cookies. For details on the use of cookies, please refer to our cookie policy.

Personal Data You Provide Us With

When you fill out a contact form on our website, you provide us with your name and email address.
As a customer, supplier, or business relation, we obtain your name, email address, phone number, invoice address, and contact details. Business customers also provide their VAT number.
As an applicant for one of our vacancies, you provide us with your name, email address, and CV.
Portomundi does not process sensitive personal data.

Online Data Transfer

To provide our services, we need your name, email address, phone number, invoice address, and contact details. Business customers must also provide their VAT number. We use this information for service provision, invoicing, and communication regarding the requested service. The legal basis for this is the performance of an agreement at your request.

You can subscribe to our newsletter by providing your name and email address. We will ask for your explicit consent before adding you to our mailing list. Our newsletters keep you informed about updates, trends, and events. You may withdraw your consent at any time by unsubscribing via the link at the bottom of the newsletter.

Client Testimonials, Portfolios, and Blogs

When you enter into an agreement with us, we may include the services provided in our portfolio and communications on our website, social media, and newsletters. This is based on the agreement concluded with you. We ensure that published photos are anonymous and do not compromise your privacy. If we use your quotes in a blog, we will ask for your explicit consent, which can be withdrawn at any time.

Who Has Access to Your Data?

Only Portomundi employees and authorized agents who require access as part of their duties can process your personal data. We impose contractual obligations on these individuals to ensure data protection.

We do not share your data with third parties unless required by law, court order, or regulatory obligations. In such cases, we will make reasonable efforts to inform you unless legally restricted.

Portomundi guarantees that we will not sell, distribute, or transfer your personal data for commercial purposes without your explicit prior consent. We also require this from our external processors.

Retention Period of Your Data

For contractual agreements, we retain invoices and related data for the legal retention period of 10 years.
Contact requests are retained until the start of a contractual agreement. If no agreement is made, data is retained for 2 years.
Job applications: Contact information is retained for 2 years after the last meaningful contact, and CVs are kept for 6 months.

Your Rights Regarding Your Data

1. Right of Access and Inspection

You have the right to access your personal data at any time and to be informed about its use.

2. Right of Rectification, Deletion, and Restriction

You may request that we correct, supplement, or delete your personal data. Note that certain services may not be available if data is deleted.

3. Right of Objection

You may object to the processing of your personal data for legitimate reasons, including direct marketing.

4. Right of Data Portability

You may request a structured, machine-readable copy of your personal data and transfer it to another controller.

5. Right to Withdraw Consent

Where processing is based on your consent, you may withdraw this at any time.

6. Exercising Your Rights

You can exercise your rights by sending a clear request to hello@portomundi.com, including a signed and dated request with a copy of your identity card. If conditions are met, we will process your request as soon as possible.

7. Automated Decision-Making and Profiling

Portomundi does not use automated decision-making or profiling.

8. Right to File a Complaint

You may file a complaint with the Belgian Data Protection Authority (GBA): https://www.gegevensbeschermingsautoriteit.be/burger/acties/klacht-indienen. This does not affect your right to seek legal recourse.

For more information, please contact us via:

Email: hello@portomundi.com

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